System Update Guide
To install a Despatch Cloud update, please follow the below step-by-step guide. If you would like support with an update, you can call us on 01377 455 180 or email hello@despatchcloud.com. Note: Automatic system updates are only available on Despatch Cloud version 3.4 and above. If you are on an older version of Despatch Cloud, please contact us to arrange your update.
Checking Your Despatch Cloud Version
To check which version of Despatch Cloud you are running, simply login to your account and from the dashboard scroll down to the bottom of the page where you will find your version number as shown in the screenshot below. If your version number shows as 3.4.X or above, you can install automatic system updates using the guide below.
Installing Your Update
To install your update, simply login to your account and from the dashboard click on the settings menu in the top right corner of the screen as shown in the screenshot below.
From the settings menu, click on the Engineer Menu option as in the screenshot below.
Now click on "Download & Install System Update" as in the screenshot below.
