Hand-Held Devices

Despatch Cloud has created a custom app to check stock levels, pick orders or search for locations with a tap on the screen. To find out more about the mobile app, please visit: https://despatchcloud.com/features/warehousing/#mobile-app

• Recommended Devices
• How to Set up a Zebra Device
• Linking an Account to the Mobile Application

Recommended Devices

The Despatch Cloud mobile application will work on Andriod devices running 6.0+. 

To guarantee the full functionality of our app, we recommend using a Zebra TC51, Zebra TC25 or Zebra TC20.

How to Set up a Zebra Device

You will need to first configure your DataWedge profile to work with DC Mobile. You can do this by downloading our pre-configured DataWedge profile here.

Alternatively, you can configure this manually by following the steps below:

- Go into the DataWedge application.

- Clone the DWDemo profile by long pressing on the profile.

- Name the new profile DCHandheld.

- In the DCHandheld profile, click on Decoders.

- From the list, enable Interleaved 2of5, Code11 and Code93.

- Go back to the DCHandheld menu and click Associated Apps.

- Click the three dots in the top right of the app and click Add New App.

- Scroll through the apps until you find Despatch Cloud and select it.

- Go back to the DCHandheld menu, scroll down to keystroke and disable it.

- Scroll further down to Intent Output and enable it.

- Click Intent action and type handheld.ACTION

- Intent category should be left blank. 

- Click Intent Delivery and select Broadcast Intent.

Linking an Account to the Mobile Application

- Log into your Despatch Cloud account you wish to set the application up to.

- Click the Settings button in the top right-hand side of the screen.

 

- Navigate to General Settings.

   
- Click on Web Service in the navigation bar.

- Set Web Service Active to 'Yes'.

                         
- Set a Web Service Key to a string of numbers and letters only you will know (this acts like a password to your mobile application).

                          
- Once you have entered a web service key, click Save Changes. 

- On the mobile device, enter your company name as it is shown in the webpage URL.

  The webpage URL will be:
  https://yourcompanyname.despatchcloud.co.uk

- The 'yourcompanyname' will be unique to your account and this is what needs to be entered.

- Enter the API key which will be the web service key you made earlier.